Returns & Exchanges
At https, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or authorization form.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.